This research assesses the level of preparedness for the Year 2000 computer problem by selected Texas Cities. This analysis gives insight into how city governments are addressing this unique computer related dilemma. In addition, a conceptual framework is developed that cities can use to address specific aspects of the remediation process. This practical ideal type model describes key categories of issues relating to awareness, assessment, contingency planning, renovation, validation/testing and implementation. A survey was developed using the categories described above.

In order to examine the Year 2000 (Y2K) problem in Texas cities, surveys were sent to all cities with a population of over 20,000. Using a Likert scale, respondents were asked to assess their cities' are responding to various issues concerning the Y2K problem.

The results indicated that city governments are aware to some extent of the computer problems associates with the Year 2000. In addition, it appears that local governments have examined and made assessments of their existing computer systems. Most of the respondents appear to have made decisions in the renovation phase concerning whether they will convert, replace, or retire non-compliant computer systems. The most troublesome area for cities appears to be contingency planning. Results indicate that a high percentage of cities have not made adequate preparations in the event of computer system shutdowns of malfunctions. Finally, it is not clear whether cities have developed adequate validation and implementation procedures. This could be based on the fact that such procedures are the last two items in the remediation process and that cities have simply not been able to address them.

The results also indicate that city governments in Texas have made efforts to address Year 2000 related issues. It is clear, however, that there is much work that must be conducted.